Terms & Conditions
for Grab Mettrics
Introduction
Welcome to Grab Mettrics. By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
Services
Grab Mettrics provides IT solutions and digital services including but not limited to:
Digital Marketing & Ecommerce Marketing
Website & Mobile Application Development
Automation Solutions
IT Consulting & Advisory
Managed IT Services
Business Intelligence & Analytics
All services are provided based on agreed proposals, timelines, and pricing shared with the client.
Use of Website
You agree to use our website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the website.
You must not attempt to gain unauthorized access to our systems, servers, or data.
Intellectual Property
All content on this website, including text, graphics, logos, designs, code, and images, is the intellectual property of Grab Mettrics unless otherwise stated.
You may not copy, reproduce, distribute, or use any content without prior written permission.
Client Responsibilities
Clients agree to:
Provide accurate and complete information required to deliver services
Share necessary access, content, and approvals on time
Ensure all materials provided do not violate any third-party rights
Delays caused by incomplete or late information may affect project timelines.
6. Payments & Billing
All fees, payment terms, and schedules will be clearly mentioned in proposals or agreements.
Payments must be made on or before the due date
Late payments may result in service suspension
Fees once paid are non-refundable unless stated otherwise in writing
No Guarantee of Results
While Grab Mettrics follows best industry practices, we do not guarantee specific outcomes such as:
Search engine rankings
Sales, leads, or revenue growth
Advertising performance
Results may vary depending on market conditions, competition, and client participation.
Third-Party Tools & Platforms
We may use third-party tools, platforms, or services (such as Google, Meta, hosting providers, or analytics tools).
Grab Mettrics is not responsible for outages, policy changes, or issues caused by third-party services.
Confidentiality
Both parties agree to keep all confidential information, business data, and project details private and not disclose them to any third party without consent, except where required by law.
Limitation of Liability
Grab Mettrics shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, including but not limited to loss of data, revenue, or business opportunities.
Termination
Either party may terminate services by providing written notice as per the agreed contract terms.
Outstanding payments must be cleared upon termination.